Taqtics
Knowledge Base
Welcome to Taqtics’s knowledge base—your one-stop guide to using Taqtics — the all-in-one platform for managing SOPs, tickets, audits, and daily operations, built for different businesses and multi-location enterprises.
If you’re new to Taqtics, you will find this document helpful to navigate and learn how to use our software. If you’re an already using Taqtics, you can learn how to use taqtics in a more meaningful manner
What is Taqtics?
Taqtics is an operations management platform designed for industries where most of the workforce isn’t behind a desk — especially retail, restaurants, and hospitality.
If you manage multiple locations and need visibility into daily execution, ticket escalations, SOP rollouts, or audit results — Taqtics is built for you.
Whether you're an on-ground team member or a company admin overseeing 500+ stores, Taqtics helps you align daily operations to your brand’s standards
What we provide:
✅ Smart Checklists & SOP Assignments
🚨 Tickets for Escalations, Requests & Issues
🗂 Reports & BI Dashboards
🛠 Configuration Flexibility
🔔 Alerts & Notifications
📦 Modules for Every Level
What can you expect?
Clarity Across All LocationsReal-time visibility into what’s happening — what’s on track and what needs attention.
Consistent Customer ExperienceAlign every store to your brand standards — every day, every shift.
Automation Where It MattersSkip the manual follow-ups, Excel sheets, and missed escalations.
Role-Based ViewsEach user sees exactly what they need — no clutter, no confusion.
Real-Time Feedback LoopsRaise, reassign, or comment on tasks and tickets in the moment — all within one platform.
Zero Learning CurveIntuitive interface built for frontline teams — no training required.
Scalable and ConfigurableTaqtics grows with you — adapt modules, rules, and workflows as your operations scale.
You can explore all the topics using the sidebar on the left. The same pages are also listed below.
At the end of each page, you can react to share how helpful it was, or submit feedback if you face any issues or need assistance.
