The Creating Issue Tickets section explains how store teams can raise and log issues inside Taqtics. Unlike Action Points (which always come from a process question), tickets can be raised anytime for day-to-day problems.
What you’ll find here:
- Filling a Ticket → Step-by-step guide for logging a new ticket with photos, videos, and comments.
- Actioning a Ticket → How assigned users track, update, and close tickets until resolution.
👉 Use this section to understand the full journey of a ticket — from creation to closure.
Continue with 👇
Filling a TicketActioning a Ticket