Every platform comes with its own set of terms, short forms, and feature-specific lingo. This page is your quick dictionary for all the keywords and abbreviations you’ll see across Taqtics. Bookmark it so you never feel lost when reading guides, reports, or notifications.
⚡ Tip: This list will keep growing as Taqtics evolves. If you come across a keyword that isn’t here, reach out to your Taqtics Admin so we can add it.
Term / Abbreviation | Meaning |
SOP | Standard Operating Procedure. Step-by-step instructions to ensure store teams complete tasks consistently. |
Process | A structured checklist or workflow designed to standardize daily operations. |
Audit | A detailed compliance check with advanced scoring, pass/fail logic, and review levels. |
Checklist | A Process or an Audit can be called one checklist |
Action Point (AP) | A task created inside a process to resolve an issue. Similar to a ticket but always tied to a process. |
AP Summary | A consolidated report showing the status of all action points across locations. |
Ticket | A standalone issue raised outside processes. Used to log, assign, and track problems or requests. |
Assignee Profile | A reusable group of users, teams, or stores that can be assigned processes, audits, or courses in one go. |
Entity | A store, location, or business unit in Taqtics. |
Entity Tag | Custom labels used to group and filter entities (e.g., Region = North, Store Type = Cafe). |
Hierarchy | Role-based reporting chain (e.g., Store Employee → Store Manager → Area Manager → HO). |
Store Hierarchy | Restricts access and notifications to a user’s store-level reporting chain. |
Dynamic Assignment | Auto-assigning content (like a course, process, or audit) to users based on their role/designation. |
Creator Mode | Mode for Admins or Managers to build and configure processes, assets, audits, and more. |
Admin Studio | The admin panel where entities, users, tags, and system settings are managed. |
Noticeboard | A feature for posting updates, promotions, or announcements to store teams. |
Submission Report | A downloadable PDF or online report generated after a process or audit submission. |
Review Levels (L0, L1, L2) | Multi-level review workflow for processes or audits. For example: L0 = Store Manager, L1 = Area Manager, L2 = Head Office. |
Snapshot Email | Automated daily email summarizing submissions, completions, or compliance status. |
BI Dashboard | Business Intelligence dashboard showing performance trends by store, user, or audit. |
Asset Table | A structured table for storing and managing assets (e.g., equipment, licenses). Contains uniform fields for all asset items. |
Asset Item | An individual entry inside an Asset Table (e.g., a fridge, license, or cleaning checklist). |
Custom Asset ID | An optional organization-defined unique identifier for each asset item. |
Webhook | A real-time integration method to push Taqtics data (like process submissions) to external systems. |
2FA | Two-Factor Authentication — extra login security using an OTP sent via email. |
OTP | One-Time Password — a temporary code sent to verify login identity. |
SCORM | Sharable Content Object Reference Model. Standard format for eLearning modules (usually uploaded as a .zip). |
Quiz Bank | Central repository of quiz questions reusable across different learning modules. |
Assessment | A test created in Taqtics to measure knowledge, often linked to certifications. |
Certificate Settings | Admin configuration for certificates issued after passing an assessment. |
Default Course | Pre-assigned course that all new users in a specific role automatically receive. |
Implementation Phases | The 5-step rollout journey: Kickoff → Configuration → Go-Live → Deep Enablement → Handover. |
COF | Confirmation of Order Form — a signed form that officially kicks off implementation. |
POC | Proof of Concept — a trial setup shared during pre-sales to demonstrate Taqtics capabilities. |
Overtime | Extra working hours logged in Attendance beyond the configured daily working hours. |
Process Tags | Labels that group processes for easier filtering and reporting. |
User Tags | Custom labels linked to users, useful for segmentation or reporting (e.g., Yes/No, Region). |
Valid Email | A toggle when creating users. If enabled, users receive a verification link and set their own password. If disabled, a default password is assigned (useful for shared IDs). |
QR Code Access | A method for users to directly access and submit a process using a QR code. |
Trichy Workflow | A conditional workflow inside Taqtics for automating complex process flows. |
Go-Live | The phase where all users and stores actively start using Taqtics post-configuration. |